ADA and Web Accessibility Compliance

The principle of digital accessibility is providing equal access to all web users, including those with a disability. So, how do you know if you’re meeting that goal and whether you are legally required to meet that goal? As 2018 begins to wind down, it’s an opportunity to review the current state of affairs in digital accessibility.

When the Americans with Disabilities Act became law in 1990, modern communications technologies such as the Internet were still in their infancy. But now, with the rise of digital channels such as websites and mobile applications, it raises questions. While it doesn’t specifically mention them; the ADA has been widely interpreted to extend to websites.

Accessibility Lawsuits Indicate Websites are Places of Public Accommodation

The ADA prohibits discrimination by government entities and in places of public accommodation. So, does the ADA apply to websites? The rise in accessibility lawsuits this year points to “yes.” Just this year alone there were 150 digital accessibility lawsuits filed in both June and July.

Section 508 Updates

In addition to the ADA, you’ll often hear Section 508 associated with web accessibility. The Rehabilitation Act of 1973 requires equal access to federally-funded programs and activities. Section 508 of the law deals with digital access to those resources by both federal employees and the public — and it was recently updated.

As of January 2018, federal agencies and contractors must meet revised Section 508 standards, which were updated to catch up to evolving digital capabilities. The revisions include several advancements, notably: the recognition of WCAG 2.0 as the industry standard in accessibility and the requirement that all public facing, and some non-public facing, official agency business content be accessible.

WCAG 2.1 Enhances WCAG 2.0

The Web Content Accessibility Guidelines, which are the typically accepted standards in digital accessibility, also grew in 2018.

WCAG 2.0 was created in 2008 and the technology advancements in the 10 years since have been incredible. This means that as developers continue to find new ways to deliver information on a growing number of devices and screen sizes, the 2008 guidelines have become more difficult to fully understand and apply today.

Enter WCAG 2.1. Published in June of this year (2018), WCAG 2.1 adds to and does not replace WCAG 2.0. Because of this, adhering to WCAG 2.1 means you automatically adhere to WCAG 2.0, as the existing guidelines remained unchanged.

Achieving and Maintaining Compliance

In 2018 and beyond, the need for an accessible web presence is clear. The best way to achieve compliance is to combine manual and automated testing. Knowing this, Streng has forged a partnership with The Bureau of Internet Accessibility (BoIA) which is an independent third party accessibility consulting company.

The Bureau of Internet Accessibility (BoIA) has been helping eliminate the digital divide since 2001. Its interactive tools, reports, and services have assisted thousands of organizations to achieve, maintain and defend the accessibility of their websites. From self-help tools, audits, training, remediation to implementation support, the Bureau of Internet Accessibility has the experience and expertise to ensure your success.

Start with a free and confidential website scan. This will give you a great starting point to understand the general accessibility condition of your website.